FAQ's

What products do you sell
We offer high quality bedding items kitchen essentials cushions and decorative accents to enhance your home

Where do you ship
We ship only within the United States

How long does shipping take
Our handling time is 1 to 2 business days Monday to Saturday Transit time is 3 to 6 business days Delivery time is 4 to 8 business days

Which shipping carriers do you use
We ship with Royal Mail and Evri to ensure reliable delivery

Can I return or exchange an item
Yes we accept returns within 30 days by mail and we also accept exchanges Please ensure items are unused and in original condition

How do I return an item
Returns must be sent by mail Customers are responsible for return shipping unless the item is defective or incorrect

How long does a refund take
Refunds are processed within 7 business days after we receive the returned item

How can I contact customer service
You can reach us by phone at +16402036890 or email info@jorjio.com

what payment methods do you accept
We accept the payment methods provided at checkout

Do you offer tracking for orders
Yes once your order ships we will provide tracking information via email